Perfect — here’s a formal, legal-style Privacy Policy for The Therapy Collective. It’s GDPR/UK Data Protection Regulation–aligned, with clear sections that you can place on your website footer or in membership documents.
Privacy Policy
Effective Date: 1st March 2024
Last Updated: 17th August 2025
The Therapy Collective (“we,” “our,” “us”) is committed to safeguarding the privacy of our members, clients, and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
1. Information We Collect
We may collect and process the following categories of personal data:
- Identity and Contact Data: name, email address, postal address, telephone number.
- Professional Data: therapy qualifications, business name, website, social media links.
- Financial Data: payment details (processed securely through third-party payment providers).
- Usage Data: information about how you use our website, platforms, and services.
- Communication Data: records of correspondence, feedback, or information shared in community forums.
2. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide membership services, events, and resources.
- To process payments and manage your account.
- To communicate with you regarding updates, events, and opportunities.
- To comply with legal obligations and resolve disputes.
- To analyse and improve our services and website functionality.
We rely on the following lawful bases for processing:
- Performance of a contract (e.g., membership and service agreements).
- Consent (e.g., email marketing communications).
- Legitimate interests (e.g., business administration, service improvement).
- Compliance with legal obligations.
3. Data Sharing and Disclosure
We will not sell or lease your personal data to third parties. We may share your data with:
- Service providers (e.g., IT systems, payment processors, email marketing platforms) who process data on our behalf under strict confidentiality.
- Professional advisers (e.g., legal, banking, insurance, accountancy services).
- Regulatory bodies or law enforcement where required by law.
4. Data Retention
We retain your personal data only for as long as is reasonably necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. Specific retention periods are determined by applicable laws and business needs.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we take all reasonable precautions, no method of electronic transmission or storage is entirely secure.
6. International Transfers
Where personal data is transferred outside of the UK/EEA, we ensure adequate safeguards are in place (such as Standard Contractual Clauses or equivalent protections).
7. Your Rights
Under data protection law, you have the following rights:
- To request access to the personal data we hold about you.
- To request correction or deletion of your personal data.
- To object to processing or request restriction of processing.
- To request data portability.
- To withdraw consent at any time, where processing is based on consent.
- To lodge a complaint with the UK Information Commissioner’s Office (ICO).
8. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance user experience and monitor website usage. Further details are available in our Cookie Policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:
The Therapy Collective
Email: Connect@mytherapycollective.co.uk
Address: 21 Nightingale Close, Brackley, Northants, NN13 6PN